The service was very good. They provide public parking and free Wi-Fi. the breakfast had a wide array of delicious options, both to eat and drink. the hotel is located in the heart of the town, near the John Knox House Local History Museum.

The rooms are neat and airy, with very comfy beds. It met needs well.

The location is central.

Stayed in a decently sized room at a good price. Had a TV, a comfy lounge area, and coffee ☕.

The hotel was spotless with so very helpful staff who went out of their way to provide an excellent service. Overall the room was a nice size with the bathroom and wonderful views, as example. We stayed here for 6 nights and liked the place.

The hotel with airy rooms, in a nice quiet area, close to the centre. Exceptional food options. Lovely room with beds which were heavenly to sleep on, a fan, for instance.

Stylish and fairly clean property

Excellent service. value Particularly good location for enjoying bars and restaurants

Had great-sized room with own bathroom and a lounge, armchairs and an iron.

The hotel staff especially on reception were very helpful and let us stay in our rooms until 1.pm as 2 of our party were not well. They also kept us updated on the situation with volcanic ash as some flights had been affected. Breakfast was excellent and cooked to order. The location of the hotel is perfect - in a quiet location but within easy walking distance of the city centre but buses avaible outside the door if you wished.

The drinks in the bar and restaurant were expensive so we went out instead. One of the rooms we booked did not have a fridge or iron but this was a minor inconvenience.

The hotel was fairly clean with exceptionally good views. the location is unbeatable in a changing area. the staff at the lobby was absolutely amazing and fabulous. They offered a wide array of options for continental breakfast.

We very much enjoyed our stay at this hotel. The staff were courteous and helpful, our room was spacious, well-appointed, and quiet....couldn't ask for more. It was well-placed for the Royal Mile, Arthur's Seat, Holyrood Palace etc. Will return.

excellent value and staff were excellent

Clean and functional property with good hot continental breakfasts and amazingly attentive staff.

I liked the hotel and the staff were polite and helpfull, the hotel was very clean, and although we did stay for an overnite it would have been nice to stay longer and try out the spa area ...mabe do that another time...Breakfast was excellent and staff attentive ...

I did not like the fact that we had to pay 20 pounds to park the car at the hotel...customers should be made aware of this at time of booking. they charge 109 pounds a nite for a room you should not be charged for parking an already paying customer who will incur more prices within the hotel plus 15.50 pounds for room service alone is shocking and thats before you purchase anything from the service and also that you should be able to get something more than just a sandwich after 12am...

Perfect location, quiet yet very close to the Old city. Next to Dynamic Earth overlooking Arthur's Seat. Bus service is excellent, just outside the hotel or at next street (Royal Mile). Bus No 36 takes you directly to Waverley station. Staff was very friendly and willing to help. We arrived at 15:00 yet we had to wait for our room to be ready for max 10' after checking in(not a prob as staff was very polite and lobby nice) The room was very clean and spacious (we were given a room for the disabled because the hotel was fully booked), we enjoyed a lot relaxing on its sofa. The free bottle of water in the room was very welcomed and the tea facilities very thoughtful. 1' walk from Tesco was highly appreciated. Gym facilities were excellent, pool facilities were good- big pool but not much space to seat around. We enjoyed staying in this hotel and we would recommend it.

Breakfast rate was different than the one stated on the site but as soon as we told the front staff they were very eager in correcting it, yet I feel breakfast was overpriced for what it offered (Upgraded Continental Breakfast at 13.50 pounds and English one at 15.50 pounds) We found it much better to have continental breakfast at the coffee shop next to the hotel at 5.50 pounds.